Which command is used for collecting diagnostic data for analyzing customer setups remotely?

The command used for collecting diagnostic data for analyzing customer setups remotely is cpinfo. This command gathers a comprehensive set of logs and configuration details from a Check Point system, which can be invaluable for troubleshooting and for remote analysis by support teams.

When using cpinfo, it packages various system information, such as configuration files, logs, and other critical data that can help in diagnosing issues effectively. This thorough collection of information facilitates a better understanding of the current state of the system and accelerates the troubleshooting process.

Other commands, while useful for specific purposes, do not serve the same comprehensive role. For example, migrate export is intended for exporting configurations and data for the purpose of migrating from one version to another, rather than for general diagnostics. Sysinfo is more focused on the system status and current operational metrics, and cpview is designed for real-time monitoring of resources and system performance rather than detailed diagnostics. Therefore, cpinfo stands out as the preferred choice for collecting diagnostic data.